1.Is there any tracking Number for my item?
Yes, we ship every order with their Tracking Number, and you can view the shipment status on the corresponding website.
2.Is the product same as photos?
Yes, all photos are real. We took these photos by ourselves.
3.Which size can fit me?
We suggest you look at our size suggestion chart below and our product size chart if you are normal figure. if you have special figure, please contact us ( tell us your height and weight, bust, waist, hip size ).
4.I am a reseller, I would like to buy many pieces of your item, what's the wholesale price?
HI, thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
- Please check the tracking information on the tracking website, and 3-7 days or more after deliver, the logistics information will be updated. If any problems about tracking information, pls contact us before you put the order to dispute
- Please contact us by message, e-mail, or trade manager, if you have any other requirements.
- Please check the package and the items are whether intact.
- We recommend you pay by online; if you need more information, please contact us.
- Payment must be made within 20days after placing the order; otherwise the order will be canceled by system.
- Make sure that you have completed all detailed information like contact person (Full name for Russian), address, post code and telephone number when filling in your buyer’s information.
- If the payment is not available or invalid, your order will be closed by system.
- We can deliver the goods with free shipping by China Post Air Mail, the arrival time is very slow, the average arrival time is around 25 days, and you have to wait about 40-60 days sometimes in hot sale season.
- The other methods of transport such as EMS, DHL, UPS, FedEX etc aren’t for free shipping.
- We will send the most goods within 3 working days after the full payment has been confirmed.
- The buyer are responsible for any insurance, problems and damage which caused by shipping service such accidents, delays or other issues .Besides the buyer should to be responsible for any tax and/or duty charged by their country.
- The goods will be marked as “gift” or “sample” for your easy customs clearance and less charge.(if you want to declare the goods as other item name ,or specify an value for custom, please inform us when making the order)
.UPS:2-7 working days (www.ups.com)
.DHL:2-7working days (www.dhl.com)
.EMS:7-15working days (www.ems.com.cn)
.China/HK/Singapore post:2-7 weeks (www.17tract.net)
.You has to pay extra shipping fee if your delivery address are remote area or we will use other reasonable way!!!
- All the goods are tested before shipment, so if you are not satisfied with the purchase, you can exchange the items in one week.
- The shipping and handling charge is not refundable and customer should be responsible for all the chargers of returning and reshipping.
- All return items must be in its original conditions, including box and accessories .Anthropogenic causes as defects are not guaranteed, such as broken, scratched and so on.
- For any items, please send by EMS or your local post when send us back.
- Without special indication all goods have 13 months warranty, time to start counting from you received the goods.
- When product(s) requires warranty, please contact us first.
- Your early confirmation will be highly appreciated after receiving the items.
- Since your feedback is very important for our development, we sincerely invite you to leave positive feedback (4 or 5 stars) for us if you are satisfied with our product and service .it’ll just take you 1 minute, but this I minute has the extremely vital significance to us.
- Please contact us before leaving any negative (1 or 2 stars) or neutral feedback (3 stars).we will work with you to solve any problems.